Patient Service Representative
American Health Imaging • Lawrenceville, GA5d • Onsite
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Patient Service Representative
American Health Imaging•Lawrenceville, GA
•Onsite
About The Position
American Health Imaging is hiring an entry-level Patient Service Representative for its Lawrenceville, Georgia location. The role is suited to a customer-service-focused candidate seeking to work in a medical office setting. The schedule is Monday through Friday, 10:30 a.m. to 6:00 p.m. The representative supports patients and office operations by scheduling diagnostic exams and procedures, assisting with authorizations and insurance verification, managing patient check-in and check-out, answering phone lines, and maintaining accurate patient information and records. The role also includes providing complete information to the billing office and processing and filing patient-record requests.
Requirements
- 1–4 years of experience in a medical office setting or hospital.
- Ability to handle heavy patient volume.
- Strong customer service and computer skills.
- Ability to multitask.
- Knowledge of medical terminology.
Nice To Haves
- Experience with authorizations and insurance verification is preferred.
Responsibilities
- Schedule patients for diagnostic exams and procedures.
- Assist with authorizations and verifications.
- Check patients in and out.
- Answer multiple phone lines.
- Provide accurate and complete information to the billing office.
- Verify insurance.
- Ensure accuracy of patient data entered into the system.
- Process requests for patient records and file patient records.
Benefits
- Monthly bonus opportunity.
- Medical, dental, vision, life, and pharmacy plans; benefits are effective the first day of the month following hire date.
- 401(k).
- Paid vacation time.
- PTO accrual beginning on day one.
- Colleague referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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