Patient Service Representative

American Health Imaging • Lawrenceville, GA

5d • Onsite

About The Position

American Health Imaging is hiring an entry-level Patient Service Representative for its Lawrenceville, Georgia location. The role is suited to a customer-service-focused candidate seeking to work in a medical office setting. The schedule is Monday through Friday, 10:30 a.m. to 6:00 p.m.

The representative supports patients and office operations by scheduling diagnostic exams and procedures, assisting with authorizations and insurance verification, managing patient check-in and check-out, answering phone lines, and maintaining accurate patient information and records. The role also includes providing complete information to the billing office and processing and filing patient-record requests.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests for patient records and file patient records.

Benefits

• Monthly bonus opportunity.
• Medical, dental, vision, life, and pharmacy plans; benefits are effective the first day of the month following hire date.
• 401(k).
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed