Patient Service Representative

Lumexa Imaging • Birmingham, AL

10d • Onsite

About The Position

Lumexa Imaging partner American Health Imaging is hiring an entry-level Patient Service Representative for an outpatient imaging center in Birmingham, Alabama. The role is full-time, Monday through Friday from 9 a.m. to 5 p.m. It is suited to a customer-service-focused candidate seeking to work in a medical office setting. The position supports patients and the imaging center through appointment scheduling, authorization and insurance processes, patient check-in and check-out, phone coverage, and patient record administration.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life insurance, and pharmacy benefits; eligibility varies by position type and status.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation and paid time off starting on Day 1.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed