Patient Representative I

Community Clinic • Silver Spring, MD

2d

About The Position

CCI Health Services seeks a Patient Representative to serve as a point of contact for patients and visitors. The role greets people in person and by phone and directs them to the appropriate Health Center personnel. The Patient Representative helps ensure that services are high-quality, cost-efficient, and culturally sensitive, and comply with applicable federal, state, and local agency policies and procedures.

Requirements

• High school diploma or equivalent minimum education.
• At least one year of relevant work experience, preferably in a medical setting, or an equivalent combination of training and experience to perform office routines and clerical support functions.
• Customer service skills required.
• Computer skills required.

Nice To Haves

• Associate or bachelor's degree, or commensurate experience.
• Current CPR certification preferred.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Direct patients and visitors to appropriate Health Center personnel.
• Help assure that services are high-quality, cost-efficient, culturally sensitive, and compliant with federal, state, and local agency policies and procedures.
• Perform office routines and clerical support functions.

Benefits

• Extensive benefits plan including PTO.
• 403B Retirement Plan.
• Tuition reimbursement opportunities.
• Continuing education assistance that can be used toward certifications, certification renewals, or possible conference attendance.
• Providers are insured for malpractice under FTCA.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED