Business Office Patient Accounts Representative

Harrison County Hospital • Corydon, IN

1d

About The Position

Harrison County Hospital is hiring a Patient Accounts Representative for its Business Office. This full-time position is scheduled Monday through Friday, 8:45 a.m. to 5:15 p.m. The representative processes new bills and follows up on previously billed accounts, answers patient account questions and correspondence, and documents account activity in the system. The role requires courteous communication with patients and compliance with HIPAA rules and hospital corporate compliance regulations. High school diploma is required; experience is preferred.

Requirements

• High school diploma.
• Ability to communicate with patients with understanding and politeness.
• Follow HIPAA rules and hospital corporate compliance regulations.

Nice To Haves

• Experience is preferred.

Responsibilities

• Process new bills daily.
• Follow up on previously billed accounts and correctly resolve reminder work queue and biller work queue items daily.
• Use the Meditech system, SSI, and Chartmax.
• Answer patient questions regarding accounts.
• Receive and answer correspondence concerning refunds and processing.
• Thoroughly document accounts in the system whenever an account is referenced.
• Communicate with patients with understanding and politeness.
• Follow HIPAA rules and hospital corporate compliance regulations.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Life insurance
• Employee Health and Wellness Program
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Tuition reimbursement
• Hospital and physician practice discounts
• Paid days off
• Extended illness days
• Employee Assistance Program
• Employee Service Awards
• Café discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED