Patient Accounts Representative

Seacoast Mental Health Center • Portsmouth, NH

6d

About The Position

Seacoast Mental Health Center is seeking a full-time Patient Accounts Representative to join its Portsmouth team. This role verifies patient insurance coverage and eligibility, submits claims, investigates and corrects payer account problems, follows up on missing account information, and resolves past-due accounts. The representative also answers telephone inquiries about past-due accounts and medical insurance guidelines, researches incorrect addresses, and updates patient records with actions taken, call results, and required follow-up measures.

The position is with a nonprofit organization. Seacoast Mental Health Center offers a compensation package that includes paid time off, health and dental plans, and a retirement account match. The organization is an Equal Opportunity Employer and values the diversity of its community.

Requirements

• At least 2 years of experience with medical billing standards, procedures, and accounts receivable software.
• Pleasant telephone manner.
• Ability to work in a fast-paced environment.

Responsibilities

• Verify patient insurance coverage and eligibility.
• Submit claims.
• Identify problem accounts with payers, investigate and correct errors, and follow up on missing account information.
• Resolve past-due accounts.
• Answer telephone inquiries about past-due accounts and medical insurance guidelines.
• Research incorrect addresses for past-due accounts.
• Update patient records with actions taken, call results, and required follow-up measures.

Benefits

• Paid time off
• Health plan
• Dental plan
• Retirement account match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed