Patient Accounts Representative

Heritage Valley Health System • Economy, PA

12d

About The Position

The Patient Accounts Representative works in Patient Accounting and is responsible for various portions of the accounts receivable process. Duties include verifying insurance, preparing patient accounts for billing, conducting accurate and timely follow-up, resolving questions from patients and insurance companies about bills, and ensuring that all payments received are documented. The representative pulls monthly Aged Trial Balance Reports in Excel and drills down to their area of responsibility to support timely billing and follow-up.

Requirements

• High school diploma or GED equivalent.
• Technical knowledge of health care billing processes.
• Experience in health care receivables management and automated billing systems.
• Good communication skills.
• Proficiency in Microsoft Office products.
• Working knowledge and fluency with Microsoft Excel.
• Knowledge of CPT, HCPCS, and ICD-10-CM coding to ensure accurate billing.

Nice To Haves

• Medical terminology.
• Strong analytical skills.

Responsibilities

• Verify insurance.
• Prepare patient accounts for billing.
• Conduct accurate and timely follow-up.
• Resolve patient and insurance company questions about bills.
• Ensure receipt and documentation of all payments received.
• Pull monthly Aged Trial Balance Reports in Excel and drill down to the area of responsibility to facilitate timely billing and follow-up.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED