About The Position

Central Florida Behavioral Hospital is a 174-bed private psychiatric center in Orlando, Florida, providing 24-hour emergency services and a continuum of inpatient and outpatient behavioral health care. The Patient Accounts Representative manages a group of patient accounts from discharge through final disposition. The position bills third-party insurers, follows up with insurers and patients regarding balances, and recommends account placement when payment cannot be obtained. Additional duties include cash posting, evaluating credit balances, and responding to patient or guarantor inquiries.

Requirements

  • Ability to pass a Level 2 Background Investigation.
  • High school diploma or equivalent required.
  • One year of experience working in hospital billing and collection of third-party and self-pay accounts.
  • Average to high math skills.
  • Detail oriented with a high degree of accuracy.
  • Good organizational and computer technical skills, with the ability to set priorities.
  • Experience with MS4, Midas, Emdeon, and Microsoft Office products.
  • Proficiency with Excel and Word.

Responsibilities

  • Manage a group of patient accounts from discharge through final disposition.
  • Bill patient accounts to third-party insurers.
  • Follow up with insurers and patients regarding their respective balances.
  • Recommend placement of accounts when payment cannot be obtained.
  • Post cash payments.
  • Evaluate credit balances.
  • Respond to patient or guarantor inquiries.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation and generous paid time off.
  • Medical, dental, vision, and prescription drug plans.
  • 401(k) with company match.
  • Discounted stock plan.
  • SoFi Student Loan Refinancing Program.
  • Tuition savings to continue nursing education with Chamberlain University.
  • Career development opportunities within UHS and its subsidiaries.
  • Pet insurance.
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