Patient Accounts Representative (Hybrid)

University Health•Northpoint, TN
•Hybrid

About The Position

The Patient Accounts Representative performs billing or collection activities for Patient Accounts. The role is responsible for the initial submission of third-party payer claims, or for follow-up and collection of third-party payer claims, self-pay accounts, or legal, liability, and workers’ compensation accounts. The work uses a variety of electronic systems.

Requirements

  • High school diploma or equivalent.
  • Two to three years of experience with insurance billing and/or claims follow-up in a hospital business office, physician’s office, or insurance billing environment, or relevant experience using billing and claims knowledge.
  • Computer literacy and math aptitude.
  • Ability to use a 10-key calculator, computer keyboard, and basic software applications, including Excel, Word, and Outlook.
  • Knowledge of medical terminology and ICD/CPT/HCPC coding.
  • Good oral and written communication skills.

Responsibilities

  • Perform billing or collection activities for Patient Accounts.
  • Submit third-party payer claims initially, or follow up on and collect third-party payer claims.
  • Follow up on and collect self-pay accounts and legal, liability, or workers’ compensation accounts.
  • Use a variety of electronic systems in the course of the work.
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