Patient Representative Jobs

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Patient Access Representative I - Admissions - PRN

ECU Health Medical CenterNags Head, NC
Onsite

About The Position

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health.

Requirements

  • High School or Equivalent (GED) or higher is required
  • 2 years Customer Service is required
  • Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
  • Basic computer skills

Nice To Haves

  • Associate Degree: preferred
  • Bachelors Degree: preferred
  • 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.

Responsibilities

  • Creating the first impression of the organization's services to patients and families and other external customers.
  • Performing outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients).
  • Collecting proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient.
  • Serving as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health.

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