Patient Representative Jobs

About The Position

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Graduation from an accredited medical assistant program.
• National or Registered Medical Assistant certification.
• Valid Basic Life Support certification.
• Strong proficiency with Microsoft Office products.
• Strong oral and written communication skills.
• Demonstrated ability to interface and maintain effective relationships with all departments and employees in a team-oriented environment.

Nice To Haves

• Two or more years of professional medical assisting experience in a practice setting is preferred.

Responsibilities

• Communicate clearly and openly.
• Build relationships that promote a collaborative environment.
• Be accountable for individual performance.
• Look for ways to improve the patient experience.
• Take initiative for professional growth.
• Remain engaged and contribute to building a strong team.
• Maintain strict patient confidentiality and use discretion when discussing patient information.
• Perform intramuscular, intradermal, or subcutaneous injections as permitted, with complete documentation.
• Assist physicians in providing nursing care in accordance with clinic policies and procedures.
• Take patient histories and vital signs.
• Perform general nursing duties as appropriate within licensure and state guidelines, and comply with OSHA regulations and precautions.
• Apply infection-control procedures; clean and disinfect instruments and maintain autoclave quality-assurance reports.
• Assist with prescription refills by fax, e-prescribing, or phone and update the patient medication module.
• Unpack and maintain medical supplies and vaccines and keep the supply closet organized.
• Check for expired medication monthly and document and dispose of it appropriately.
• Prepare FMLA forms and other documents, such as home health forms and prescription pre-authorizations, for physician review and signature.

Benefits

• Competitive salaries
• Medical insurance
• Dental insurance
• Vision insurance
• Matched retirement plan
• Employee wellness program
• Career growth opportunities