Certified Medical Assistant/Patient Representative

Methodist Health System•Dallas, TX

15d

About The Position

The Medical Assistant Patient Representative is responsible for representing the patient and supporting Methodist Health System’s vision, mission, and strategic plans. The role assists physicians with patient care, performs clinical and administrative duties within clinic policies, licensure, and state guidelines, and contributes to a collaborative environment focused on improving the patient experience.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Graduation from an accredited medical assistant program.
National or Registered Medical Assistant certification.
Valid Basic Life Support certification.
Strong proficiency with Microsoft Office products.
Strong oral and written communication skills.
Demonstrated ability to interface and maintain effective relationships with all departments and employees in a team-oriented environment.

Nice To Haves

Two or more years of professional medical assisting experience in a practice setting is preferred.

Responsibilities

Communicate clearly and openly.
Build relationships that promote a collaborative environment.
Be accountable for individual performance.
Look for ways to improve the patient experience.
Take initiative for professional growth.
Remain engaged and contribute to building a strong team.
Maintain strict patient confidentiality and use discretion when discussing patient information.
Perform intramuscular, intradermal, or subcutaneous injections as permitted, with complete documentation.
Assist physicians in providing nursing care in accordance with clinic policies and procedures.
Take patient histories and vital signs.
Perform general nursing duties as appropriate within licensure and state guidelines, and comply with OSHA regulations and precautions.
Apply infection-control procedures; clean and disinfect instruments and maintain autoclave quality-assurance reports.
Assist with prescription refills by fax, e-prescribing, or phone and update the patient medication module.
Unpack and maintain medical supplies and vaccines and keep the supply closet organized.
Check for expired medication monthly and document and dispose of it appropriately.
Prepare FMLA forms and other documents, such as home health forms and prescription pre-authorizations, for physician review and signature.