Patient Services Representative/ Medical Assistant

VIP Medical Group•Arcadia, CA

7d•$23 - $25

About The Position

This position assists the Arcadia, California location and combines patient services, clinical support, and clerical duties. The successful candidate is passionate about patient care, enjoys problem-solving, is open to learning new skills, can work in a fast-paced environment, and works well as part of a team. The role supports patients through their visit, assists providers with examinations, maintains exam rooms and equipment, and helps keep patient records and office workflows organized.

Requirements

High school diploma or GED.
At least one year of experience as a Medical Assistant.

Nice To Haves

Certified Medical Assistant certification preferred.
One year of experience with EMR systems preferred.
One year of experience taking vital signs preferred.
Fully bilingual in English and Spanish preferred.

Responsibilities

Greet registered patients, guide them through the patient flow process, and help ensure a smooth experience.
Monitor clinical equipment and promptly escalate equipment issues to the supervisor.
Check schedules and escort patients to exam or procedure rooms.
Assist patients with walking, transfers, dressing, and exam preparation.
Maintain a sterile environment and follow standard infection control precautions.
Prepare exam rooms, clean rooms and instruments, and restock supplies between patients.
Take vital signs, update patient history, assist providers in the exam room, and enter patient data into the practice management system.
Send, receive, and scan medical records; obtain diagnostic reports; and manage charting.
Check dated materials and medications for expiration dates and discard expired items.
Answer phones, respond to inquiries, and route calls to appropriate personnel.