Patient Services Representative/ Medical Assistant
About The Position
The Patient Services Representative/Medical Assistant supports patients at the employer’s Orange County, California locations in Irvine, Newport Beach, and Huntington Beach. The role is suited to someone passionate about patient care, comfortable problem-solving and learning new skills, able to work in a fast-paced environment, and committed to teamwork. The position combines patient-facing clinical support with clerical and customer service duties. It includes guiding patients through the visit, assisting with exam preparation and movement, supporting providers, maintaining clean and sterile rooms, monitoring equipment and supplies, documenting patient information, managing records, and handling phone inquiries.
Requirements
- High school diploma or GED.
- At least one year of experience as a Medical Assistant.
Nice To Haves
- Certified Medical Assistant certification.
- One year of experience with EMR systems.
- One year of experience taking vital signs.
- Full bilingual proficiency in English and Spanish.
Responsibilities
- Greet registered patients and guide them through the patient flow process to ensure a smooth experience.
- Monitor clinical equipment and promptly escalate equipment issues to the supervisor.
- Check schedules and accompany patients to exam or procedure rooms.
- Assist patients with walking, transfers, dressing, and exam preparation.
- Maintain a sterile environment and follow standard infection control precautions.
- Prepare exam rooms, clean rooms and instruments, and restock supplies between patients.
- Take vital signs, update patient histories, and assist providers in the exam room.
- Enter patient data into the practice management system.
- Send, receive, and scan medical records; obtain diagnostic reports; and manage charting.
- Check dated materials and medications for expiration dates and discard expired items.
- Answer phones, respond to inquiries, and route calls to appropriate personnel.
- Provide customer service.
Benefits
- Competitive compensation.
- Health insurance, including dental and vision.
- Vacation leave.
- Sick leave.
- Paid holidays.
- Paid lunch break.
- Bonuses.
- Three days off per week, varying by location schedule.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
