Patient Representative Jobs

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About The Position

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. The PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration.

Requirements

  • Accurate patient registration in EMR
  • Patient information validation
  • Insurance coverage verification
  • Calculation and collection of patient co-insurance/deductibles/co-pays
  • Authorization for services
  • Cash balancing
  • Effective communication skills
  • Knowledge of federal and state regulations related to acute-care patient registration

Responsibilities

  • Accurately register inpatients, outpatients, and/or ER patients in the EMR.
  • Validate patient information.
  • Verify insurance coverage.
  • Calculate and collect patient co-insurance/deductibles/co-pays.
  • Obtain authorization for services.
  • Balance cash.
  • Ensure a best-in-class patient experience.
  • Demonstrate effective communication skills with patients, families, physicians, nurses, and insurance companies.
  • Be knowledgeable of and compliant with federal and state regulations related to acute-care patient registration.

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