Patient Services Representative

Northland Family Care•Kansas City, MO

85d•Onsite

About The Position

Northland Family Care is seeking a full-time Patient Services Representative to work on-site in our Primary Care Clinic in the Northland area of Kansas City, MO. Our Practice At Northland Family Care your health is our primary concern. Founded in 1935 by Dr. Glenn Hendren and continued on by the late Dr. Richard Bowles, Northland Family Care has been serving Liberty and the surrounding area for over 83 years; we have a deep commitment to our patients and our community. Our practice provides a full spectrum of quality healthcare for your entire family, newborn to elderly. As our Northland community continues to expand, so does our family of service-oriented medical and administrative professionals. Our staff currently includes two board-certified physicians and six nurse practitioners, as well as a comprehensive nursing staff consisting of RN’s, LPN’s and medical assistants. Northland Family Care is one of few remaining independent practices that also provide hospital inpatient care. All of our physicians see inpatients at Liberty hospital, ensuring continuity of care and peace of mind for our patients and their families.

Requirements

High school diploma or general equivalency diploma (GED)
Minimum one year recent experience working in healthcare as a Patient Services Representative (PSR) or similar role
Customer Service/Patient Experience
Computer Literacy
Ability to operate general office equipment
Ability to manage multi-line phone system
Ability to learn and retain information regarding procedures
Ability to project a pleasant and professional image
Ability to plan, prioritize, and complete delegated tasks
Ability to demonstrate compassion and caring in dealing with others
Work in team atmosphere