Patient Services Representative

Eye Health America LLC • Sarasota, FL

12d

About The Position

The Patient Services Representative supports patient-facing operations at The Eye Associates, an affiliate of Eye Health America, a growing multi-specialty ophthalmology practice. The role includes greeting and checking in patients, managing patient records and insurance documentation, processing check-outs and payments, scheduling follow-up appointments, and maintaining cash-drawer accuracy. The position is advertised as having no weekends or holidays.

Requirements

• High school diploma or equivalent.
• Reliable transportation.

Nice To Haves

• Previous experience in eye care or the medical environment.

Responsibilities

• Greet and check in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

Benefits

• Medical insurance (for full-time staff)
• Dental insurance (for full-time staff)
• Vision insurance (for full-time staff)
• Short-term disability insurance (for full-time staff)
• Long-term disability insurance (for full-time staff)
• Life insurance (for full-time staff)
• Matching 401(k)
• Employee discount
• Wellness program
• Paid vacation and holidays
• Uniform allowance
• Training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED