Patient Services Representative

Fox Valley Medical Associates•Batavia, IL
•$18 - $22•Onsite

About The Position

Join Fox Valley Medical Associates as a Full-Time Patient Services Representative in Batavia, IL, where your career can truly flourish! This onsite position offers a dynamic environment perfect for high performers and achievers who are eager to make a difference in patient care. You will not only streamline healthcare experiences but also engage with a close-knit team that values fun and high performance. With a pay range of $18.00 to $22.00 per hour, this role rewards your dedication and talent. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, EAP, Disability Insurance, and Life Insurance. Step into a culture that promotes excellence and embraces innovative thinking, paving the way for your professional growth while making a meaningful impact in the community. Seize the opportunity to be part of a company that prioritizes customer-centricity and embodies integrity in every aspect of healthcare delivery.

Requirements

  • Spanish fluency
  • EMR system proficiency
  • HIPAA compliance
  • Medical terminology
  • Multi-line phone system operation
  • Appointment scheduling
  • Insurance eligibility verification
  • Patient registration
  • Medical collections
  • Customer service
  • Clerical support
  • Multi-tasking
  • Microsoft Office

Responsibilities

  • Greeting patients warmly upon arrival
  • Efficiently checking patients in
  • Managing phone inquiries with empathy and professionalism
  • Assisting in scheduling appointments
  • Verifying patient information
  • Coordinating with medical staff to ensure a seamless patient experience
  • Maintaining accurate patient records
  • Managing insurance documentation
  • Daily collaboration with teammates
  • Providing support in problem-solving to foster a customer-centric environment

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Life Insurance
  • Competitive Salary
  • Paid Time Off
  • EAP
  • Disability Insurance
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