Patient Access Representative
Temple Health • Philadelphia, PA14d • Onsite
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Rep Patient Access- Chestnut Hill|FT|545am-245pm
Temple Health•Philadelphia, PA
•Onsite
About The Position
The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service, and clerical support. Duties include accepting, recording, and verifying insurance information; processing preauthorization requests; collecting copays and account balance payments; scanning documents into the EMR; and performing other administrative tasks that support efficient department operations. The representative must interact with patients, families, the community, vendors, coworkers, and physicians in a friendly, courteous, helpful, and considerate manner. Additional responsibilities must be completed accurately and on time as needed or assigned.
Requirements
- High school diploma or equivalent, or GED; relevant experience may be considered in lieu of education.
- One year of experience in Patient Access.
- General experience with and knowledge of insurance requirements, insurance verification, and third-party billing.
Responsibilities
- Register and schedule patients.
- Provide customer service and clerical support.
- Accept, record, and verify insurance information.
- Process preauthorization requests.
- Collect copays and account balance payments.
- Scan documents into the EMR.
- Perform other administrative tasks that support efficient department operations.
- Communicate with patients, families, the community, vendors, coworkers, and physicians in a friendly, courteous, helpful, and considerate manner.
- Complete other assigned responsibilities accurately and in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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