Patient Service Representative I - Urgent Care - Full Time

Granger Medical • West Jordan, UT

5d • Onsite

About The Position

Granger Medical Clinic is hiring a full-time Patient Service Representative for its West Jordan Urgent Care. Patient Service Representatives work closely with patients, physicians, and support staff to help provide quality patient care. As the first point of contact for patients, the representative is expected to provide courteous service and communicate effectively. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m.

Requirements

• High school graduate or equivalent.
• Excellent customer service, communication, multitasking, and organizational skills.
• Typing and keyboarding skills.
• Must be a team player and enjoy working with people.
• Must be able to read, understand, and communicate in English.

Nice To Haves

• Previous medical billing or office experience.
• Customer service experience.
• Additional language skills.

Responsibilities

• Greet patients arriving for medical or other services in a courteous manner.
• Answer telephones professionally.
• Schedule appointments according to established procedures.
• Communicate professionally, verbally and in writing, with physicians, clinic staff, and patients about appointment scheduling and other needs.
• Record demographic information needed to contact patients and/or bill insurance carriers for services provided.
• Perform other duties as assigned.

Benefits

• Vision insurance
• Dental insurance
• Medical insurance
• Sick leave
• Paid time off
• Life insurance
• Paid maternity leave
• Tuition reimbursement
• Short- and long-term disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with company match
• Profit share
• Safe Harbor contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED