Patient Service Representative II, Full Time - Days

Cedars-Sinai•Beverly Hills, CA
•$26 - $40

About The Position

The Patient Service Representative II (PSR II) provides clerical and administrative support in licensed clinics at Cedars-Sinai Medical Center, following established practices, policies, and guidelines. The role handles a high volume of patient coordination and complex scheduling, is cross-trained to support multiple providers, and serves as a resource.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience working with insurance companies and obtaining authorizations.

Responsibilities

  • Answer and triage calls, directing them to appropriate individuals or departments.
  • Schedule appointments, surgeries, and ancillary services and obtain required authorizations.
  • Perform insurance verification.
  • Process and track incoming and outgoing referrals.
  • Sort and distribute mail and patient information in compliance with HIPAA rules and regulations and Cedars-Sinai standards.
  • Assist with all work assignments.

Benefits

  • Outstanding benefit package
  • Competitive compensation
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