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Serves as an Operations Supervisor in a terminal or en route facility, planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of Developmental and Certified Professional Controllers. The supervisor oversees Air Traffic Control Specialists carrying out air traffic control assignments within a geographic area. The role includes assigning and prioritizing work, scheduling staff, approving leave, advising and instructing employees, evaluating performance, and recommending performance ratings. The supervisor also addresses employee complaints, refers group grievances and unresolved complaints to higher-level management, and identifies and arranges training needs. The position seeks ways to improve productivity and work quality, adjusts staffing and procedures to accommodate higher-level resource decisions, recommends goals and objectives, and tracks results. It communicates and reinforces diversity and EEO policies and programs, supports the labor-management partnership process, and fosters a fair and equitable workplace. The Operations Supervisor reports to the Operations Manager. Performance is evaluated based on the effectiveness with which assigned program objectives are achieved.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed

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