Operations Supervisor

Drax Group•Gloster, MS
•Onsite

About The Position

The Operations Supervisor leads manufacturing activities for a team of approximately 8–12 operators on a 12-hour rotating shift at Drax’s Gloster, Mississippi site. The role is responsible for ensuring production is completed safely, efficiently, within budget, and in line with output targets, customer requirements, company KPIs, and site objectives. The supervisor builds and develops a motivated, flexible team and promotes health, safety, environmental, quality, productivity, and continuous improvement expectations across the operation. The position oversees shift performance and daily manufacturing activities, including staffing, employee development, production reporting, cost awareness, maintenance coordination, and process improvement. The supervisor works closely with site leadership and internal and external stakeholders to support optimal plant performance.

Requirements

  • High school diploma, GED certification, or equivalent, with 10 or more years of operations leadership experience; alternatively, an Associate’s or Bachelor’s degree with 5 years of operations leadership experience in a wood, pulp, paper, or manufacturing environment is preferred.
  • Experience using Microsoft Office Suite, work order systems, cost tracking tools, employee management systems, and operational reporting.
  • Strong business acumen, adaptability, communication, problem-solving, and collaboration skills.
  • Ability to work across Operations and Maintenance to achieve results.
  • Willingness to work flexible hours, including extended hours, some weekends, some holidays, and a 12-hour rotating shift schedule.
  • Ability to perform repetitive and physically demanding tasks for extended periods, including lifting, walking, working at heights, climbing, pushing, twisting, and stooping.

Nice To Haves

  • An Associate’s or Bachelor’s degree with 5 years of operations leadership experience in a wood, pulp, paper, or manufacturing environment.

Responsibilities

  • Lead, coach, and develop a team of 8–12 operations employees on a 12-hour rotating shift.
  • Champion the Drax Safety Program, promote safe work practices, address near misses, and partner with HSE on health, safety, and environmental improvements.
  • Promote a quality-based culture, accountability, teamwork, and operational discipline.
  • Lead employee training, development, and cross-shift collaboration.
  • Implement and manage shift KPIs, using production data, cost information, and operational reports to identify priorities, resolve issues, and improve performance.
  • Coach employees, provide feedback, troubleshoot challenges, and foster a motivated, flexible, and accountable team.
  • Manage staffing levels, organize work schedules, review vacation requests, and ensure shift coverage.
  • Partner with site leadership and HR on recruitment, training, development, performance standards, and disciplinary processes.
  • Direct daily production activities to meet company objectives, customer requirements, budget expectations, and output targets.
  • Review production and operating reports, enter applicable work notifications, and coordinate with Maintenance on predictive, preventative, autonomous, short-term, and long-term maintenance priorities.
  • Use applicable systems to track costs and enter parts consumption, supporting budget awareness and cost control with site leadership.
  • Identify deficiencies, support Lean manufacturing principles, and drive improvements in training, work practices, OEE, quality, productivity, and operational performance across shifts.
  • Build and maintain relationships with Engineering, Operations, Technical, Maintenance, HSE, HR, site leadership, and external stakeholders.
  • Set and maintain high standards for safety, quality, output, housekeeping, and operational discipline throughout the shift.

Benefits

  • Competitive wages
  • Comprehensive health benefits
  • Dental benefits
  • RRSP matching plan
  • Company bonus plan based on overall Drax performance and safety
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