Supervisor - Substation Operations

Iberdrola•Geneva, NY

8h•Onsite

About The Position

Responsible for supervising and planning the work of skilled Substation Operations personnel responsible for substation construction and maintenance, system protection, and control. Directs and controls the safe construction, maintenance, and operation of transmission and distribution substations and coordinates division/district switching and tagging. Oversees installation, testing, and maintenance of protective devices, control circuits, and supervisory equipment for electric and, where applicable, gas operations. Ensures work follows internal and industry standards, approved policies and procedures, safety rules, budgets, and customer-service expectations. The position plans and coordinates substation construction, modification, maintenance, reliability, and capital projects with related departments and contractors. It supports transmission and bulk power delivery systems and develops preventative maintenance programs aligned with corporate reliability goals, regulatory targets, and NERC/NPCC compliance requirements. The supervisor also coordinates substation automation and distribution SCADA work, provides technical support to other departments, and keeps informed about industry advances such as IEC 61850. The role includes training and developing personnel, evaluating employee performance, administering labor-relations contracts, managing local budgets and resources, and supervising contractors. It also involves safety training, inspections, incident investigations, switching coordination, emergency response, storm restoration, and after-hours support on a rotating duty schedule where required. The position is based in Geneva, New York, and is listed as an office role, five days a week.

Requirements

Bachelor's degree with a minimum of 4 years of relevant experience is preferred; an associate degree with a minimum of 7 years of relevant experience, or a high school diploma/GED with completion of the relevant progression program and 10 years of relevant experience, is required.
Knowledge of electrical or mechanical technology, electric substations and substation equipment, distribution equipment, control circuits, system protection and control devices, electronics, physics, digital electronics, electric power systems, meters, instruments, accounting, meter principles, drafting, blueprint reading, and/or switching and tagging.
Strong customer-service focus.
Good verbal and written communication skills.
Self-directed work skills with a strong emphasis on multitasking.
Strong supervisory, project-management, and applicable computer skills, including WMS, CMS, OMS, SAP, Microsoft Word, and Microsoft Excel.
Demonstrated supervisory and resource-management skills.
Analytical and problem-solving skills.
Results-oriented and proactive.
Must be available outside regularly scheduled hours to work storms and system emergencies and/or complete critical assignments.

Nice To Haves

Knowledge of facility systems, electrical systems, HVAC, energy management, and control systems.
Preferred competency in global business perspective, achieving results and continuous improvement, initiative, innovation and creativity, flexibility and globalization, customer focus, and team management.
Advanced teamwork capability.
Competency in developing others.

Responsibilities

Plan, schedule, assign, and direct the work of Substation Operations personnel and administer local department budgets.
Plan and coordinate with related departments and oversee substation construction, modification, and maintenance projects, including major capital, TDIRP, substation automation, and minor capital projects.
Support transmission and bulk power delivery systems.
Prepare and implement reliability-focused preventative maintenance programs that support corporate reliability goals, regulatory targets, and NERC/NPCC ERO compliance standards, including Bright Line requirements for facilities rated 100 kV and above.
Promote customer satisfaction through substation reliability, system power quality, and timely connection of URD underground services.
Coordinate maintenance and construction projects with Substation Operations personnel, other departments, and contractors.
Coordinate activities and resources with the Substation Automation and Technical Support department, including distribution SCADA and substation automation projects.
Keep informed about electric utility technology advances, including IEC 61850, and ensure personnel receive training to install, operate, maintain, and test relevant equipment.
Provide technical support to other departments, including coordination of substation outage requests, oil spill cleanup, and problem investigations.
Coordinate safe delivery and installation of mobile substations and other power equipment.
Coordinate safety training and inspections, complete related documentation, and conduct safety incident investigations.
Train personnel in the theoretical and practical application of protection devices, control systems, electric switching and tagging, and other safety practices.
Evaluate and document employee performance and progression, and conduct or oversee annual performance appraisals.
Administer labor-relations contracts and communications.
Participate in local and/or IUSA Incident Command Structure activities for storms and system emergencies, including rotating weekly duty where required.
Direct Substation Operations and/or other department crews and provide solutions to emergency situations on an as-needed 24-hour basis, including storm restoration, system emergency resolution, and support.
Respond to after-hours calls, including rotating weekly duty where required.
Supervise contract personnel involved in substation construction, testing, and operations, and maintain equipment configuration documentation and operating instructions.
Act as division/district switching coordinator.
Assist with substation work such as print interpretation, troubleshooting, problem investigation, equipment testing, setup, and on-the-job training for UC&M Mechanic and SP&C Technician apprentices and other personnel.