Supervisor, Substation Operations

Eversource Energy•Waterbury, CT

3d•$126,820 - $140,910

About The Position

The Supervisor, Substation Operations provides leadership for construction, maintenance, and repair of substation equipment. The role analyzes inspection, maintenance, testing, and operational data to establish appropriate equipment maintenance requirements, and promotes a safety-first work environment and positive safety culture. The supervisor engages and motivates employees to deliver a strong customer experience. The position oversees crews performing construction and maintenance for transmission and distribution substations; coordinates staffing, materials, and equipment with internal groups and contractors; and is responsible for the reliability and condition of substation assets. It also includes employee performance management, application of local union agreements, grievance resolution, safety initiatives, and collaboration to address customer issues. The role requires rotational off-hour on-call availability, shift work that may include weekends, and emergency restoration assignments. Work takes place outdoors in varied terrain and weather as well as in an office environment, with travel to job sites and customer premises. Long hours may be required during outages or for shift coverage. Travel between Massachusetts, Connecticut, and New Hampshire may be necessary.

Requirements

Thorough knowledge of applicable work practices, procedures, and safety requirements.
Detailed knowledge of power system maintenance and operation.
Bachelor’s degree or equivalent related experience.
Five to ten years of experience for a supervisor.
Valid motor vehicle operator’s license.
Availability for emergency restoration assignments as required.
Availability to travel between MA, CT, and NH as necessary.
Availability for rotational off-hour on-call responsibility and shift work, including weekends.

Nice To Haves

Experience in the operation and maintenance of substation facilities.
Previous supervisory experience.
Valid commercial driver’s license (CDL).

Responsibilities

Supervise crews in construction and maintenance activities for transmission and distribution substations.
Coordinate maintenance and construction of assigned assets, arranging staffing, materials, and equipment with other sections and contractors according to schedules and methods.
Maintain responsibility for the reliability and condition of substation assets.
Analyze maintenance data and enter it accurately into the company database.
Set employee expectations, provide ongoing performance feedback, address performance issues, and conduct comprehensive performance reviews according to applicable bargaining unit contracts.
Ensure proper application of local union contracts and agreements, and resolve grievances and employee concerns in a timely and complete manner.
Direct safety-awareness and compliance initiatives, monitor safety performance, and promote safe work practices and procedures.
Model a customer-first attitude and collaborate with employees and other departments to resolve customer issues.
Perform rotational off-hour on-call duties and work shifts that may include weekends.
Respond to emergency restoration assignments as required.
Travel between MA, CT, and NH as necessary and drive to job sites and customer premises to supervise work and review or discuss construction requirements.