Supervisor, Substation Operations

Eversource Energy•Waterford, CT

About The Position

Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test, and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture, and engages and motivates employees to deliver the best possible customer experience. Supervises crews performing construction and maintenance activities for T&D substations. Coordinates maintenance and construction of assigned assets, arranging staffing, materials, and equipment with other sections and contractors according to prescribed schedules and methods. Is responsible for the reliability and condition of substation assets and for analyzing maintenance data and entering it accurately into the company database. Sets clear employee expectations, provides ongoing feedback, addresses performance issues, and conducts comprehensive performance reviews in accordance with applicable bargaining unit contracts. Ensures proper application of local union contracts and agreements and works with managers and employees to resolve grievances and concerns. Directs safety awareness and compliance initiatives, monitors safety performance, and promotes excellence in safe work practices and procedures. Models a customer-first attitude and collaborates with employees and other departments to resolve customer issues. The position requires rotational off-hour on-call responsibility, shift work including weekends, and availability for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary. Work takes place outdoors in varied terrain and weather, as well as in a normal office environment. The role involves travel to job sites and customer premises, computer use, and potentially long hours during outages or shift coverage needs.

Requirements

Thorough knowledge of applicable work practices, procedures, and safety requirements.
Detailed knowledge of power system maintenance and operation.
Bachelor’s degree or equivalent related experience.
Five to ten years of experience for a supervisor.
Valid motor vehicle operator’s license.
Availability for emergency restoration assignments as required.
Availability to travel between MA, CT, and NH as necessary.
Availability for shift work, including weekends, and rotational off-hour on-call responsibility.

Nice To Haves

Experience in the operation and maintenance of substation facilities.
Previous supervisory experience.
Valid commercial driver’s license (CDL).

Responsibilities

Supervise crews performing construction and maintenance activities for T&D substations.
Coordinate maintenance and construction of assigned assets, arranging staffing, materials, and equipment with other sections and contractors according to prescribed schedules and methods.
Maintain responsibility for the reliability and condition of substation assets.
Analyze maintenance data and enter it accurately into the company database.
Set employee expectations, provide ongoing performance feedback, address performance issues, and conduct comprehensive performance reviews under applicable bargaining unit contracts.
Ensure proper application of local union contracts and agreements, and work with managers and employees to resolve grievances and concerns.
Direct safety awareness and compliance initiatives and monitor group safety performance.
Promote safe work practices, procedures, and strong safety performance.
Model a customer-first attitude and collaborate to resolve customer issues.
Perform rotational off-hour on-call duties and be available for emergency restoration assignments.
Travel between Massachusetts, Connecticut, and New Hampshire as necessary.