Supervisor - Substation Operations

PPL Corporation•Providence, RI

About The Position

Rhode Island Energy seeks a Supervisor of Substation Operations to supervise and organize 5–15 assigned field staff so work is performed effectively, efficiently, and safely in accordance with departmental and company requirements. At higher levels, the role translates functional policy into procedures that improve efficiency and performance for the team and Rhode Island Energy. The supervisor coaches, counsels, and builds teams across a culturally diverse workforce to support effective task completion.

Requirements

  • General educational background with specialized training in basic electricity and electric theory, national application standards, and job-related experience; alternatively, knowledge equivalent to completion of a two-year technical school plus additional specialized training and five years of qualifying experience.
  • Technical proficiency in the subject matter and experience leading a team involved in transactional operational services.
  • Ability to gain a good working knowledge of tools and systems in the designated area.
  • Working knowledge of electrical equipment, including transformers, circuit breakers, switches, instrument transformers, metering equipment, voltage regulation, and power quality; OSHA standards; Rhode Island Energy safety rules; Electric Operating Procedures; and best-practice work methods.
  • Ability to work off-hours and on-call rotations, sometimes requiring travel outside the division for emergency assignments.
  • Must qualify for the Authorized Persons List to coordinate and initiate switching activities within the team.
  • Ability to accurately interpret maps, specification sheets, prints, schematics, diagrams, and instructions to construct, maintain, and troubleshoot effectively.
  • Valid driver's license and safe driving record.
  • Thorough knowledge of rules related to underground or overhead line construction, including OSHA 1910.269.

Responsibilities

  • Manage team human-resource matters, including sickness, discipline, and poor work standards, to support efficient and effective work.
  • Protect the public and organizational personnel by ensuring materials, standards, and procedures align with Rhode Island Energy safety policies and processes.
  • Serve as the first point of contact for internal stakeholders and outside agencies, providing support and helping Rhode Island Energy meet service-level agreements.
  • Collect information to ensure operational activity complies with external regulations and provide senior team members with accurate, up-to-date information.
  • Execute instructions and requests, plan and organize resources, and make arrangements so work is completed efficiently and in accordance with relevant policies and processes.
  • Monitor and assess team working practices for compliance with applicable regulations.
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