Supervisor - Substation Operations

Iberdrola•Geneva, NY

2d•$106,000 - $132,500•Onsite

About The Position

The Supervisor - Substation Operations supervises and plans the work of skilled Substation Operations personnel responsible for substation construction and maintenance, system protection, and control. The supervisor directs safe construction, maintenance, and operation of transmission and distribution substations and coordinates division/district switching and tagging. The role oversees installation, testing, and maintenance of protective devices, control circuits, and supervisory equipment for electric and, where applicable, gas operations. Work must meet internal and industry standards, approved policies and procedures, safety rules, budget requirements, and customer-service expectations. The position plans and coordinates substation construction, modification, maintenance, automation, and capital projects with related departments and contractors. It supports reliability and regulatory compliance through preventive maintenance programs, including applicable Public Service Commission/Public Utility Commission targets and NERC/NPCC requirements. The supervisor also provides technical support, training, safety oversight, employee performance management, labor-relations contract administration, and emergency response. This role includes rotating weekly duty when required and availability outside scheduled hours for storms, system emergencies, and critical assignments.

Requirements

Bachelor's degree with a minimum of 4 years of relevant experience preferred; or associate degree with a minimum of 7 years of relevant experience; or high school diploma/GED with completion of the relevant progression program and 10 years of relevant experience.
Knowledge of electrical or mechanical technology; electric substations and substation equipment; distribution equipment; control circuits; system protection and control devices; electronics; physics; digital electronics; electric power systems; meters and instruments; accounting; meter principles; drafting; blueprint reading; and/or switching and tagging.
Strong customer-service focus.
Good verbal and written communication skills.
Self-directed work skills with a strong emphasis on multitasking.
Supervisory, project management, and computer skills applicable to systems including WMS, CMS, OMS, SAP, Microsoft Word, and Microsoft Excel.
Demonstrated supervisory and resource-management skills.
Analytical and problem-solving skills.
Results-oriented and proactive approach.
Availability outside regularly scheduled hours for storms, system emergencies, and critical assignments.

Nice To Haves

Knowledge of facility systems, electrical systems, HVAC, energy management, and control systems.
Global view of the business — Competent.
Achieving results and continuous improvements — Competent.
Initiative — Competent.
Innovation and creativity — Competent.
Flexibility and globalization — Competent.
Customer focus — Competent.
Communicating and influencing — proficiency level to be selected from Initial, Competent, Advanced, or Expert.
Teamwork — Advanced.
Team management — Competent.
Developing others — Competent.

Responsibilities

Plan, schedule, assign, and direct Substation Operations personnel and administer local department budgets.
Plan and coordinate with related departments and oversee substation construction, modification, and maintenance projects, including major capital, TDIRP, substation automation, and minor capital projects.
Support transmission and bulk power delivery systems.
Prepare and implement reliability-focused preventive maintenance programs in support of corporate reliability goals, regulatory targets, and applicable NERC/NPCC ERO compliance standards, including Bright Line requirements for facilities rated 100 kV and above.
Support customer satisfaction through substation reliability, system power quality, and timely connection of URD underground services, as applicable.
Coordinate maintenance and construction projects with Substation Operations personnel, other departments, and contractors.
Coordinate activities, resources, and support with the Substation Automation and Technical Support department, including distribution SCADA and substation automation projects.
Stay informed about technological advancements in the electric utility industry, including IEC 61850 protocol.
Ensure personnel receive the training needed to install, operate, maintain, and test equipment.
Provide technical support to other departments, including substation outage coordination, oil spill cleanup, and problem investigation.
Coordinate safe delivery and installation of mobile substations and other power equipment.
Coordinate safety training and inspections, complete required documentation, and conduct safety incident investigations.
Train personnel in the theoretical and practical application of protection devices, control systems, electric switching and tagging, and other safety practices.
Evaluate and document employee performance and progression and conduct or oversee annual performance appraisals.
Administer labor-relations contracts and communications.
Play a key role in local and/or IUSA Incident Command Structure for storms and system emergencies, including rotating weekly duty where required.
Direct Substation Operations and/or other department crews and provide solutions to emergencies on an as-needed 24-hour basis, including system restoration and emergency resolution; respond to after-hours calls and rotating weekly duty where required.
Supervise contract personnel performing substation construction, testing, and operations, and maintain equipment configuration documentation and operating instructions.
Act as division/district switching coordinator.
Assist with substation work, including print interpretation, troubleshooting, problem investigation, equipment testing, setup, and on-the-job training of Substation Operations UC&M Mechanic and SP&C Technician apprentices and other personnel.