Supervisor, Substation Operations

Eversource Energy • Waterbury, CT

1d

About The Position

Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test, and operational data to establish appropriate equipment maintenance requirements. Promotes and enforces a safety-first work environment and positive safety culture, and engages and motivates employees to deliver a strong customer experience.

The position supervises crews conducting construction and maintenance work for T&D substations, coordinates assigned asset work with internal sections and contractors, and is responsible for the reliability and condition of substation assets. It also includes employee performance management, application of local union agreements, safety leadership, customer issue resolution, and rotational off-hour on-call duties. The role may require shift work, including weekends, emergency restoration assignments, travel between Massachusetts, Connecticut, and New Hampshire, and extended hours during outages or shift coverage.

Requirements

• Thorough knowledge of applicable work practices, procedures, and safety requirements.
• Detailed knowledge of power system maintenance and operation.
• Five to ten years of experience is required for a supervisor.
• A valid motor vehicle operator’s license is required.
• Must be available for emergency restoration assignments as required.
• Must be available to travel between MA, CT, and NH as necessary.
• Must be subject to shift work, including weekends.

Nice To Haves

• Experience in the operation and maintenance of substation facilities.
• Previous supervisory experience.
• Valid commercial driver’s license (CDL).

Responsibilities

• Supervise crews in construction and maintenance activities for T&D substations.
• Coordinate maintenance and construction of assigned assets, arranging staffing, materials, and equipment with other sections and contractors according to prescribed schedules and methods.
• Maintain responsibility for the reliability and condition of substation assets.
• Analyze maintenance data and enter it accurately into the company database.
• Set clear employee performance expectations, provide ongoing feedback, address performance issues, and conduct comprehensive performance reviews in accordance with applicable bargaining unit contracts.
• Ensure proper application of local union contracts and agreements, and work with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Direct safety awareness and compliance initiatives, monitor safety performance, and champion safe work practices and procedures.
• Model a customer-first attitude and collaborate with employees and other departments to resolve customer issues quickly.
• Participate in rotational off-hour on-call coverage.
• Respond to emergency restoration assignments as required.
• Travel between Massachusetts, Connecticut, and New Hampshire as necessary.

Benefits

• Competitive total rewards program.
• Potential incentive eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager