Operations Coordinator Jobs

About The Position

Requirements

• Post-secondary education in Human Resources, Business Administration, or a related field.
• 2–3 years of experience in HR Operations, Talent Acquisition, or a related People Services role, ideally within a global or multi-regional organization.
• Intermediate to advanced proficiency in HRIS platforms (Workday and Polaris preferred), with a proven ability to manage complex data entry, system troubleshooting, and reporting.
• Strong proficiency in Microsoft Office Suite, specifically advanced Excel skills (Pivot Tables, VLOOKUPs) for data auditing and reconciliation.
• Experience managing third-party background check vendors and a track record of meeting strict operational deadlines.
• Foundational understanding of global employment laws and independent contractor regulations.
• Ability to review performance data (e.g., Professionalism Reports) and proactively escalate risks or trends to leadership.
• Exceptional written and verbal communication skills in English, with the ability to provide consultative support to managers across different cultures and time zones.
• Demonstrated ability to handle sensitive information and manage high-stakes "exception processes" with sound logic and confidentiality.
• A self-motivated mindset with experience in streamlining workflows and enhancing operational efficiency.

Responsibilities

• Advise and collaborate with hiring managers through all stages of the recruitment lifecycle, including conducting recruitment planning meetings, recommending best practices, preparing offers of employment and conducting reference checks.
• Maintain and update employee electronic records in HRIS (Workday), ensuring data accuracy and confidentiality.
• Process and reconcile Talent-related invoices ensuring timely and accurate payment.
• Respond to employee queries via the Global Talent Inbox and internal support ticketing systems, ensuring timely, informative and professional communication.
• Prepare Talent-related correspondence, including reference letters and compensation change notices and ensure documentation is accurate and delivered on time.
• Manage and oversee benefits administration processes, ensuring accurate, timely and compliant handling of employee benefits.
• Preparation of payroll reports across multiple jurisdictions and assist in offboarding activities to ensure compliance and consistency.
• Conduct exit interviews and offboarding process for applicable regions.
• Provide CEO Talent Support by creating and maintaining new position interviews and HireVue assessments.
• Proactively facilitate Workday training and "knowledge refreshments" for new staff and managers, particularly ahead of peak recruitment seasons.
• Execute the end-to-end Background Check (BGC) lifecycle, including vendor management (Certn), follow-ups on delays, troubleshooting Polaris integration issues, and managing the exception process for pending results on upcoming trips.
• Keep up-to-date Talent related documents such as EAP flyers, Workday job aids.
• Manage the administration of employment/service verification letters as well as Talent inboxes and service tickets for applicable regions and respond in a timely manner.
• Maintain data integrity across Workday and Polaris, ensuring electronic files, reports, and records are accurate, up-to-date, and compliant on quarterly basis.
• Assist in the administration of policies, including the management of freelance contractor perks and discount programs.
• May perform other duties as assigned

Benefits

• Competitive Total Rewards Package, including exclusive travel perks!
• Additional days off, including on your birthday!
• Vacation time for you to recharge
• Enhanced Parental Leave
• Meaningful Employee Recognition Program
• Learning and Growth Opportunities
• Employee Resource Groups