Continuous Improvement Operations Coordinator

Collaborative Solutions • Santa Ana, CA

2d • Onsite

About The Position

Collectors is seeking a Continuous Improvement Operations Coordinator to support the day-to-day execution of continuous improvement programs and projects. The role helps ensure people, processes, and systems operate smoothly by supporting operational deliverables, data collection, operational readiness, system testing, and team training. The position reports to the Director, Continuous Improvement and is onsite at the company’s Santa Ana, California headquarters five days per week.

The coordinator supports daily operational priorities, oversees data collection operations, coordinates work assignments, maintains procurement and supply tracking, prepares for launches and process changes, participates in User Acceptance Testing (UAT), and trains team members on processes, equipment, standard work, and workflows.

Requirements

• At least 3 years of experience in operations, coordination, project support, or a related field.
• Experience directing, scheduling, or coordinating the work of others, including temporary or cross-functional teams.
• Strong organizational and follow-up skills, with the ability to manage multiple priorities simultaneously.
• Clear communication skills and ability to train team members and coordinate across operational and technical teams.
• Proficiency with Microsoft Office tools, spreadsheets, and basic reporting.
• A continuous improvement mindset, strong problem-solving skills, and attention to detail.
• Ability to work onsite in the office five days per week.
• Ability to meet the stated physical requirements, including lifting, carrying, and moving materials up to 40 pounds.

Nice To Haves

• Experience in a production, fulfillment, logistics, or manufacturing environment.
• Exposure to UAT, process validation, or structured system testing.

Responsibilities

• Support delivery of continuous improvement initiatives and operational priorities, keeping execution on track.
• Assist with data collection activities, including procurement, batching, and coordinating work assignments for temporary staff.
• Prepare people, processes, materials, and work areas for new operational launches and process changes.
• Participate in User Acceptance Testing (UAT) and validate system enhancements before implementation.
• Train team members on operational processes, equipment, standard work, and workflows.
• Oversee daily data collection operator activities, maintain priorities, assign work, and confirm completion.
• Coordinate ad hoc requests and ensure operational tasks are completed on time.
• Create and maintain procurement trackers and provide regular updates on procurement status and progress.
• Keep work areas stocked with operational supplies and materials.
• Monitor inventory levels and coordinate replenishment to avoid operational disruptions.

Benefits

• Eligible full-time employees may enroll in medical, dental, and vision insurance.
• Fertility, commuter, and educational assistance benefits for full-time employees.
• 401(k) matching plan.
• Paid vacation for full-time employees.
• Ten company-paid holidays for regular, full-time employees.
• Discounts on select grading services for approved submissions.
• Some teams offer flexible schedules with varying shifts and may work with employees to accommodate their needs.
• Celebrations, holiday events, and team-building activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed