Continuous Improvement Operations Coordinator

Collectors • Santa Ana, CA

3d • $27 - $32 • Onsite

About The Position

Collectors is hiring a Continuous Improvement Operations Coordinator to support the day-to-day execution of continuous improvement programs and projects. The role helps ensure that people, processes, and systems operate smoothly by supporting operational deliverables, data collection, operational readiness, system testing, and team training. The position reports to the Director, Continuous Improvement and is based onsite at the company’s Santa Ana, California headquarters, five days per week.

The coordinator supports daily continuous improvement initiatives and operational priorities; assists with data collection, including procurement, batching, and coordinating assignments for temporary staff; and helps prepare people, processes, materials, and work areas for new launches and process changes. The role also participates in User Acceptance Testing (UAT), trains team members on operational processes and equipment, oversees daily data collection operator activities, manages ad hoc requests, maintains procurement trackers, and monitors supplies and inventory to prevent operational disruptions.

Requirements

• Three years of experience in operations, coordination, project support, or a related field.
• Experience directing, scheduling, or coordinating the work of others, including temporary or cross-functional teams.
• Strong organizational and follow-up skills, with the ability to manage multiple priorities simultaneously.
• Clear communication skills and the ability to train team members and coordinate across operational and technical teams.
• Proficiency with Microsoft Office tools, spreadsheets, and basic reporting.
• A continuous improvement mindset, strong problem-solving skills, and attention to detail.
• Ability to work onsite at the Santa Ana, California office five days per week.
• Candidates must be authorized to work in the United States.
• Ability to use a computer for potentially extended periods, including typing and mouse work.
• Regular use of hands for various tasks.
• Ability to hear alarms, signals, and verbal instructions.
• Ability to lift, carry, and move materials weighing up to 40 pounds.
• Ability to sit or stand for extended periods.
• Talking on the phone and texting may be required, along with the dexterity to operate a computer and phone system.

Nice To Haves

• Experience in a production, fulfillment, logistics, or manufacturing environment.
• Exposure to User Acceptance Testing (UAT), process validation, or structured system testing.

Responsibilities

• Support the delivery of continuous improvement initiatives and operational priorities, keeping execution on track.
• Assist with data collection activities, including procurement, batching, and coordinating work assignments for temporary staff.
• Prepare people, processes, materials, and work areas for new operational launches and process changes.
• Participate in User Acceptance Testing (UAT) and validate system enhancements before implementation.
• Train team members on operational processes, equipment, standard work, and workflows.
• Oversee daily data collection operator activities, including maintaining priorities, assigning work, and confirming completion.
• Coordinate ad hoc requests and ensure operational tasks are completed on time.
• Create and maintain procurement trackers and provide regular updates on procurement status and progress.
• Keep work areas stocked with required operational supplies and materials.
• Monitor inventory levels and coordinate replenishment to avoid operational disruptions.

Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Fertility, commuter, and educational assistance benefits for eligible full-time employees.
• 401(k) matching plan.
• Paid vacation for eligible full-time employees.
• Ten company-paid holidays for eligible regular, full-time employees.
• Discounts on select grading services for approved submissions.
• Flexible schedules with varying shifts offered by many teams.
• Celebrations, holiday events, and team-building activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed