Cash Operations Coordinator - Finance Division

Carnegie Mellon University•Pittsburgh, PA

About The Position

The Cash Operations Coordinator works within Carnegie Mellon University's Finance Division, in Treasury. The role leads the processing and reconciliation of physical cash, check, and credit card transactions on behalf of the university, and oversees the processes and infrastructure supporting cash collections and merchant services, including information security, regulatory requirements, and administration of a centralized e-commerce application. The position requires individual discretion and judgment, frequent collaboration with campus partners, and the ability to aggregate, monitor, assess, and analyze data and recommend improvements to supervised business processes. The coordinator prioritizes work around seasonal demands, adapts to emerging issues, and independently researches and solves problems. The role works cross-functionally with Finance Division teams and campus partners, and creates and presents metrics on Cash Operations Office activity to leadership. Carnegie Mellon seeks someone who interacts effectively with varied internal and external partners, demonstrates integrity, attention to detail, strong communication, and a mindset focused on improving execution.

Requirements

High school diploma or GED.
Three to five years of cash management experience.
Successful completion of a pre-employment background check, including a credit check.
Must be legally authorized to work in the United States for Carnegie Mellon University; the university will not sponsor or take over sponsorship of an employment visa for this opportunity.
Demonstrated high attention to detail and strong communication skills.
Improvement-in-execution mindset.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Process cash and check deposits, including foreign checks, from campus units and record related activity.
Scan checks, maintain coin and currency supplies, reconcile deposits, ensure accurate recording of deposit activity in the AR module, and prepare cash forecast reporting.
Maintain an inventory of merchant service accounts, collaborator contacts, and devices.
Support the university's PCI compliance audit by preparing broadly shared communications, organizing trainings, and supervising annual unit-level assessments.
Oversee the process for users to request, develop, manage, and operate e-commerce storefronts with their own URLs.
Prepare and monitor Treasurer’s Office purchase orders.
Oversee bank access management for bank counterparties; review access monthly for terminations and review entitlements quarterly.
Create metrics on Cash Operations Office activity and present them to leadership.
Work cross-functionally with Finance Division teams and campus partners to find common solutions.
Analyze data and recommend improvements to supervised business processes; prioritize work around seasonal demands, adapt to emerging issues, and independently research and solve problems.