Coordinator of Division Operations

Indiana Wesleyan University•Marion, IA

8d•Hybrid

About The Position

The Coordinator of Division Operations coordinates operational support functions for the Division of Business in DBTL, including daily communications, budget expenditures, meetings, events, and travel. The Coordinator provides primary assistance to the Division Chair and secondary assistance to administrative staff and full-time faculty as needed. The role supports program operations and doctoral milestones by maintaining calendars and procedures, coordinating documentation and logistics for examinations, dissertation activities, and graduation, and tracking outstanding requirements and approvals. It also supports student communications, onboarding, scheduling, and enrollment coordination, and organizes residencies, meetings, and events. The position is based at the NGM Building in Marion, Indiana, with a hybrid schedule of 3–4 days onsite and 1–2 days remote. Employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Indiana Wesleyan University reserves the right to prefer employees on the basis of religion as a religious educational institution.

Requirements

Bachelor's degree required.
At least three years of experience as an administrative assistant.
Competency in technology management.
Excellent written, oral, and interpersonal communication skills.
Excellent organization and problem-solving skills.
Efficiency and accuracy in completing tasks requiring attention to detail.
Ability to multitask and work independently.
Excellent knowledge of Microsoft Office Suite and Adobe Suite.
Ability to quickly learn new software and computer technology.
Proficient expertise with various technologies used in educational settings.
Commitment to maintaining confidentiality of information.
Strong Christian commitment and adherence to the standards outlined in the IWU Community Lifestyle Statement.

Responsibilities

Provide administrative support to the Division Chair, including making travel arrangements, distributing confidential materials, processing forms and payments, and preparing university credit card reconciliation reports.
Maintain the program calendar and procedures.
Coordinate documentation and logistics for comprehensive examinations, dissertation committees, proposals, defenses, and graduation.
Track outstanding program requirements and approvals.
Prepare information to assist with budget management of Division activities.
Serve as the primary operational contact for prospective and enrolled students.
Coordinate student onboarding and program communications, provide proactive reminders, and follow up on inquiries through resolution or referral.
Maintain individualized student course schedules and anticipated completion timelines.
Help students develop revised schedules following interruptions or course repeats, and coordinate approval and implementation of adjustments with faculty, advising, and the registrar.
Coordinate logistics, communications, materials, technology, and travel arrangements for residencies, orientations, faculty meetings, and commencement-related activities.