About The Position

The National Accounts Coordinator contributes to business growth by communicating regularly with clients, accurately answering questions, and promptly resolving concerns. The position maintains assigned accounts and coordinates customer product programs while helping sustain strong relationships with buyers. This is a Monday–Friday, in-office position.

Requirements

  • High school diploma or equivalent.
  • Three to five years of work-related experience.
  • Expert knowledge of the gift/collectible and plush toy industry.
  • Proficiency with the Internet, email systems, and Microsoft Office products.
  • Exceptional verbal and written communication skills.

Responsibilities

  • Maintain assigned existing accounts, including customer setup, forecasting, inventory overview, and order processing.
  • Review each account’s location weekly to determine whether representatives or service groups are providing needed information and orders.
  • Follow up on leads as required.
  • Analyze customer business using customer POS data and Ty Inc. sales data.
  • Coordinate customer product programs, including securing new and existing items in each customer’s price book.
  • Use problem-solving, quick thinking, and communication skills to maintain strong relationships with buyers.
  • Perform other related duties as assigned.

Benefits

  • Healthcare insurance (medical, dental, and vision).
  • Healthcare savings plans (FSA and HSA).
  • Ancillary insurance options, including STD, LTD, life, and accident insurance.
  • 401(k) participation.
  • 401(k) matching.
  • Paid time off.
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