Director of National Accounts

Pyramid Global Hospitality
•$105,000 - $115,000•Onsite

About The Position

The Director of National Accounts proactively solicits and manages group business in assigned vertical and geographic markets, up-sells to maximize revenue, and achieves individual and team revenue goals. The role ensures business is turned over properly and promptly for service delivery, delivers service excellence throughout customer and guest experiences, and continues to grow accounts. The successful candidate is analytical, creative, collaborative, professional, and committed to achieving sales goals and leading by example.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 5 years of experience as a Sales Manager in a hotel or resort environment.
  • Ability to communicate effectively verbally and in writing with the public and team members.
  • Statistical and analytical skills to identify revenue opportunities and shortfalls.
  • Ability to work independently and cross-functionally to achieve goals.
  • Ability to thrive in a multitasked, fast-paced environment.
  • Availability to work when events take place, including weekends, nights, and holidays.

Nice To Haves

  • Experience with SalesForce, Delphi, and CI/TY.

Responsibilities

  • Make personal visits to target areas and call on companies and associations in assigned markets.
  • Book meetings, conferences, and social guests from assigned areas.
  • Dedicate the majority of time to direct telephone sales.
  • Rework and maintain existing account files and solicit new accounts.
  • Respond to correspondence from assigned areas and track dates for follow-up and account reworking.
  • Arrange and conduct site inspections, including inspections of the entire property, and follow through.
  • Attend relevant trade shows, meetings, seminars, and association functions.
  • Maintain contact with corporate and association meeting planners and maintain memberships and contacts in hotel industry associations.
  • Maintain working relationships with departments that interact with convention groups.
  • Develop new accounts.
  • Stay current on industry trends and recommend operational changes as appropriate.
  • Maintain accurate forecast and recap information.
  • Meet monthly, quarterly, and annual sales goals set by the Director of Sales and Marketing.
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