Director National Accounts

Republic Services•Phoenix, AZ

About The Position

The Director National Accounts leads the National Account Sales team and drives revenue growth through key accounts. The role develops and executes sales strategies, cultivates relationships with mid- to large-sized business clients with local, regional, and national presence, negotiates contracts, and maximizes opportunities for business expansion. The Director oversees sales operations, forecasts, budgets, sales performance, customer retention, and account growth while working with business unit leadership on pricing strategy. The position also maintains knowledge of the competitive landscape, industry trends, company services, lines of business, and pricing structures, and evaluates complex Customer Service Agreements.

Requirements

  • At least 10 years of progressive experience in sales leadership, including experience managing other sales personnel.
  • Valid driver’s license.
  • A proven record of exceeding sales targets and driving revenue growth in national account segments and/or experience executing complex sales transactions.
  • Ability to develop and execute sales plans aligned with overall business objectives.
  • Comprehensive knowledge of developing client-focused, differentiated, achievable solutions.
  • Analytical ability to use data and market insights to inform sales strategies and decisions.
  • Strong leadership and team management skills, including the ability to motivate and inspire sales teams.
  • Excellent communication and interpersonal skills, including the ability to build rapport and negotiate effectively with key clients and stakeholders.
  • Proficiency in CRM software and sales analytics tools.

Responsibilities

  • Lead and manage national account management teams, providing guidance, coaching, and support to achieve sales targets and objectives.
  • Design, develop, and implement sales metrics and targets; oversee sales operations and enhance relationships with national clients.
  • Develop and implement strategic sales plans to drive revenue growth and expand market share within national account segments.
  • Develop the sales forecast and ensure achievement of the National Accounts segment sales budget.
  • Monitor the competitive landscape and industry trends to inform sales strategies and positioning.
  • Guide customer retention, bid preparation, contract renewals, and customer growth.
  • Review sales activity funnels using Salesforce, foster relationship activities, and review sales performance against goals, productivity, and training needs.
  • Work with business unit leadership to develop and implement an inclusive pricing strategy that meets company sales objectives.
  • Monitor market behavior and competitive trends to anticipate changing customer needs and proactively manage the customer base.
  • Maintain knowledge of company services, lines of business, and pricing structures to support entry into new and expanded verticals.
  • Evaluate complex Customer Service Agreements for terms, conditions, pricing, and accuracy.
  • Perform other job-related duties as assigned or apparent.

Benefits

  • Comprehensive medical benefits coverage, dental plans, and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability coverage.
  • Life insurance and accidental death and dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a company match.
  • Employee Stock Purchase Plan (ESPP).
  • Paid Time Off (PTO).
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