About The Position

Symmetrio is recruiting a National Accounts Director for an established organization specializing in medical technology products and solutions. The role develops and manages strategic relationships with national accounts, drives long-term business growth, and identifies opportunities to expand the organization’s presence within key customer accounts. The Director works with executive-level decision-makers in complex sales environments to build long-term partnerships and maximize business opportunities. The position manages relationships across multiple geographic markets and collaborates with internal sales teams and stakeholders. Willingness to travel up to 50% is preferred.

Requirements

  • At least 5 years of experience in customer relationship management, strategic account management, or a related field.
  • Proven ability to develop and maintain relationships with executive-level decision-makers.
  • Experience overcoming established competitors and building preferred or exclusive supplier relationships.
  • Strong business development skills and an entrepreneurial approach to identifying and pursuing opportunities.
  • Excellent negotiation, communication, and problem-solving skills.
  • Strong technical aptitude and ability to understand and present complex products and solutions.
  • Demonstrated executive-level business acumen and strategic decision-making capabilities.
  • Exceptional organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
  • Strong follow-up and relationship management skills, with a commitment to customer satisfaction.
  • Ability to develop and deliver effective technical presentations and product demonstrations.

Nice To Haves

  • Bachelor’s degree in Business or a related field preferred.
  • Willingness to travel up to 50% preferred.

Responsibilities

  • Develop and execute strategic account plans to strengthen relationships, increase account penetration, and drive long-term revenue growth.
  • Establish and maintain relationships with stakeholders at all organizational levels, including C-suite executives.
  • Identify business opportunities within national and strategic accounts by understanding customer needs, organizational priorities, and long-term equipment plans.
  • Collaborate with regional and district sales teams to maximize business opportunities and coordinate account management.
  • Build relationships with decision-makers to position the organization as a preferred supplier and strategic partner.
  • Develop and maintain consistent account strategies across geographic markets and local and national decision-makers.
  • Align sales objectives, product availability, pricing, marketing strategies, and customer requirements with internal teams.
  • Lead presentations and technical product demonstrations for executive-level stakeholders.
  • Support business development initiatives to expand market presence and strengthen competitive positioning.
  • Identify opportunities to displace established competitors and develop exclusive or preferred supplier relationships.
  • Coordinate internal resources, business units, and industry partners to deliver comprehensive solutions to strategic accounts.
  • Maintain customer satisfaction through proactive communication, relationship management, and timely resolution of customer needs.

Benefits

  • Additional compensation and benefits details will be discussed during the interview process.
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