MVD Deputy Division Director of Operations
About The Position
The MVD Deputy Division Director of Operations works closely with the Division Director as a senior member of Division leadership. The role oversees Motor Vehicle Division operations and develops, sponsors, and oversees operational improvements. It directs effective controls to protect the integrity of Division workflows, processes, and products; tracks progress toward strategic initiatives; and redirects efforts and resources as needed. The role also collaborates with MVD leadership to refine and implement the strategic plan, and with internal and external partners, stakeholders, and customers to design and implement improvements and solutions. The position supports process-improvement initiatives and serves as an executive sponsor of process-improvement projects. Travel, including overnight stays, may be required. The position may offer remote work within Arizona, based on business needs and continued achievement of performance measures. Remote work is a management option and may be ended at the agency’s discretion. Work, including remote work, is to be performed within Arizona unless an exception is authorized in advance.
Requirements
- Extensive experience in change management, planning, and management of large-scale organizational operations.
- Possess and retain a current, valid, class-appropriate driver’s license; complete required training and pass required driver’s license record checks.
- Maintain an acceptable driving record and, when using a personally owned vehicle for State business, maintain legally required liability insurance.
- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify) if newly hired.
Responsibilities
- Oversee daily administrative operations, including risk management, budget, delivery of results, and overall operational performance.
- Streamline internal systems, eliminate waste, introduce key performance indicators, and continuously improve operational efficiency and cost-effectiveness.
- Work with the Division Director to develop and translate vision and strategies into Division operations.
- Oversee operational improvements and direct implementation of controls that ensure the integrity of Division workflows, processes, and products.
- Review operational progress toward strategic initiatives and redirect efforts and resources as needed.
- Collaborate with MVD leadership to refine and implement the Division’s strategic plan.
- Collaborate with internal and external partners, stakeholders, and customers to develop and implement improvements and solutions.
- Support process-improvement initiatives and serve as an executive sponsor for process-improvement projects.
- Travel as required, including overnight stays.
Benefits
- Sick leave
- Vacation and 10 paid holidays per year
- Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program)
- Health and dental insurance
- Retirement plan with mandatory participation in the Arizona State Retirement System
- Life insurance and long-term disability insurance
- Optional short-term disability insurance
- Optional deferred compensation plans
- Optional supplemental life insurance
- Potential full-time or part-time remote work schedule, subject to management discretion
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
