Human Resources Coordinator

TileBar • New York, NY

2d • Hybrid

About The Position

TileBar is seeking an HR Operations Coordinator to support the systems, processes, and data that keep HR operations running smoothly. The role serves as a resource for employees and managers, maintains accurate information in Dayforce, and turns HR data into useful reporting for leaders and business partners. The coordinator reports to the Total Rewards and Analytics Manager and may support other department areas, including Learning and Development and Recruiting.

This hybrid position is based at TileBar’s Flatiron headquarters in New York, NY. It requires working onsite at least three days per week, with the remainder of the week available for remote work. The successful candidate is detail-oriented, comfortable handling employee questions and investigating report discrepancies, and able to work independently, follow through, and escalate issues appropriately.

Requirements

• At least 2 years of experience in HR operations, HR coordination, or a related role.
• Strong attention to detail and the ability to manage multiple requests while tracking follow-up.
• Confidence working with HR systems and data.
• Strong Excel skills and an interest in using data to answer questions and solve problems.
• A proactive, process-minded approach, including noticing unclear or inefficient processes and taking steps to improve them.
• Ability to work autonomously, protect confidential information, and appropriately escalate sensitive or complex matters.
• Clear, helpful communication with employees, leaders, Finance, and external partners.

Nice To Haves

• Experience with Dayforce is strongly preferred.

Responsibilities

• Respond to employee and manager questions about HR processes, policies, benefits, and systems through a ticketing platform; document requests, track progress, and follow up promptly.
• Support employee lifecycle processes, including onboarding, job and organizational changes, and offboarding.
• Maintain accurate employee records and handle sensitive information with care and discretion.
• Identify recurring questions and process gaps, and help create clearer resources and more efficient workflows.
• Help users navigate Dayforce, troubleshoot issues, and maintain data quality.
• Prepare and validate recurring and ad hoc HR reports for internal leaders and external partners, particularly for Finance.
• Use Excel to organize, reconcile, and analyze data; investigate discrepancies and communicate findings clearly.
• Assist with annual open enrollment, employee communications, enrollment questions, and coordination with the benefits broker and vendors.
• Review and reconcile benefits invoices, research discrepancies, and coordinate resolutions with vendors and internal partners.
• Support the annual compensation planning cycle through data preparation, system administration, reporting, and follow-up with leaders.
• Help HR leadership research market data and maintain compensation structures, job information, and pay bands.
• Partner with HR and Finance to ensure headcount, organizational, benefits, and compensation data are accurate and aligned.
• Support other HR department areas as needed, including Learning and Development and Recruiting.

Benefits

• 401(k) with company match
• Flexible Spending Account
• Health insurance
• Dental insurance
• Vision insurance
• Company-paid life and AD&D coverage
• Company-paid telehealth program
• Supplemental health benefits
• Company-paid disability insurance
• Pet health insurance and wellness plan
• Employee Assistance Program
• Paid time off and personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed