Data and Operations Coordinator

the South Dakota State Government•Pierre, SD

2d•Onsite

About The Position

The South Dakota Department of Health, Division of Licensure & Accreditation, is seeking a detail-oriented and highly professional Data and Operations Coordinator. This position provides technical expertise in developing, implementing, administering, and evaluating registration and data systems that support a Department of Health program. The coordinator ensures that data collection and reporting systems comply with federal and state regulations, conducts data analysis to support decision-making and evaluate public health outcomes, and provides technical assistance to staff, stakeholders, and the public on using these systems. The role works closely with software vendors and program staff to promote data accuracy, system effectiveness, and alignment with program goals and operational needs. The position is based in Pierre or Sioux Falls, South Dakota, and works in a standard office setting Monday through Friday, 8:00 a.m. to 5:00 p.m. In-state travel is required for meetings, reviews, trainings, and conferences; out-of-state travel may be available for continuing education conferences. Applicants must attach a resume and apply online; emailed resumes or submissions will not be accepted. The successful applicant must undergo a background investigation and verify identity and eligibility to work in the United States. The state does not sponsor work visas. This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

Requirements

Bachelor’s degree in Public Health, Data Science, Information Systems, Epidemiology, Statistics, or a related field.
At least 3 years of experience in data management, analytics, or program evaluation.
Proficiency with analytical tools such as Excel, SQL, Power BI, or Tableau.
Strong understanding of public health data, evaluation methods, and regulatory compliance.
Knowledge of system software, work processes, and system management.
Skill in data interpretation, critical thinking, and clearly communicating technical information.
Strong organizational skills and ability to manage multiple priorities.
Ability to write clear, detailed analytical reports.
Ability to use data to make evidence-based decisions and evaluate public health outcomes.
Ability to conduct interviews, collect information, and analyze data impartially.
Ability to exercise independent judgment and make sound decisions based on program needs.
Ability to organize, maintain, and safeguard accurate records and documentation.
Ability to manage time effectively and handle multiple complex projects simultaneously.
Ability to maintain professionalism, confidentiality, and objectivity in all interactions.
Ability to interpret and respond to technical questions from software vendors during system development.
Ability to facilitate meetings and lead professional staff.
Must attach a resume and apply online; emailed resumes or submissions will not be accepted.
Successful applicant must undergo a background investigation and verify identity and eligibility to work in the United States.

Nice To Haves

A master’s degree; preference may be given to candidates with one.
Experience in data analysis, data collection software, or public health.

Responsibilities

Manage the office’s registration and data systems and maintain effective working relationships with software vendors.
Develop and maintain software system training materials for office staff and the public.
Lead customer support during implementation of a new software system and guide office staff assisting stakeholders and the public with system use.
Serve as a liaison with the Bureau of Information and Technology.
Lead software vendor discussions to support program objectives.
Fulfill internal and external data requests, ensuring appropriate approvals and timely responses.
Conduct participant surveys and ensure data integrity.
Develop and maintain dashboards, performance metrics, and analytical reports using Power BI or Tableau to assess the program’s impact on public health outcomes.
Provide data insights to guide policy and strategic decision-making.
Collaborate with office staff to ensure accuracy and completeness in data collection and reporting.
Work with software vendors and office staff to optimize data platforms and system workflows.