Leasing Consultant Jobs

About The Position

Requirements

• Strong communication and interpersonal skills.
• Exceptional customer service mindset.
• Self-motivated, organized, and detail-oriented.
• Ability to multitask in a fast-paced environment.
• Positive attitude and professional demeanor.
• Valid driver's license, reliable transportation, and automobile insurance.

Nice To Haves

• Previous leasing experience.
• Yardi and CRM experience.

Responsibilities

• Greet residents, conduct tours for prospective residents, and follow up on guest cards.
• Keep model apartments clean, safe, and ready for tours, including stocking move-in gifts and snacks.
• Answer and distribute incoming calls and messages; receive and distribute incoming mail.
• Occasionally assist with planning and hosting after-hours resident events.
• Prepare move-in folders and maintain the business center, coffee bar, and pet bar.
• Maintain accurate, detailed records of traffic activity in Yardi.
• Convert phone inquiries into appointments for prospective residents to tour the community.
• Provide excellent customer service to prospective and current residents and promote a quality living experience.
• Inspect apartments before move-ins and coordinate move-in and move-out needs and schedules with the maintenance team.
• Create and maintain confidential resident files and review move-in paperwork with new residents.
• Complete daily opening and closing procedures.
• Support resident relations during residents' tenancies by ensuring requests receive prompt, accurate responses.
• Shop competitive properties and pursue marketing opportunities with downtown businesses.
• Assist with processing resident work orders and ensure work is completed in a timely manner.
• Participate in company-provided training, including fair housing, safety, non-discrimination, and harassment prevention.
• Comply with company standards, health and safety rules, and applicable local, state, and federal laws.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid short-term disability
• Company-paid long-term disability
• Company-paid life insurance
• Paid time off, including vacation, sick time, personal days, and paid holidays
• 401(k) retirement plan
• Career growth and development opportunities
• Bonus commissions