Part-Time Leasing Consultant

FCA Management, LLC•Fredericksburg, VA

25d•$23 - $25

About The Position

The Part-Time Leasing Consultant coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position works in an office environment and may frequently be exposed to outdoor elements. Flexible scheduling may include weekends and holidays, and routine local travel may be required.

Requirements

High school diploma, GED, or employment history demonstrating sufficient application and use of sales, marketing, internet, and customer-service skills to resolve customer complaints and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, and answer questions.
Ability to apply sales skills, including generating leads, presenting sales information, qualifying prospects, and closing.
Proficiency in word processing, property management software, and spreadsheet programs to complete reports and employment documents.
Mathematical skills to perform arithmetic and calculate percentages for financial records, budgets, and fiscal reports.
Fluency using the internet for marketing, advertising, and sales, including Craigslist, Google and other search engines, and websites.
Required licenses or certifications applicable under state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to access all exterior and interior areas of the community and amenities.
Ability to stand, walk, and/or sit for extended periods and to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule that may include weekends and holidays.
Ability to travel locally for training, market research, or other work-related needs, if required.

Nice To Haves

Experience with Yardi and/or OneSite property management software is preferred.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit and criminal-background screening, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow established policies for concessions, specials, and occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing programs.
Use on-site property management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other relevant information.
Maintain community and show-unit presentation standards by inspecting marketing areas and tour routes, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or direct requests to appropriate individuals.
Complete accounting, financial, administrative, and other reports and perform other duties as assigned or necessary.
Monitor compliance with regulatory requirements, organizational standards, operational processes, and established policies and procedures; report violations or infractions to appropriate individuals.
Follow safety practices and promptly report equipment malfunctions, injuries, accidents, and other safety issues.
Identify opportunities to improve community efficiency, profitability, and productivity and offer suggestions.
Keep current with changes in technology, leasing and sales tools, processes, and industry standards through training and other information sources, and apply that knowledge to the role.