Leasing Consultant, Part-Time

The Scion Group•Orlando, FL

3h•Onsite

About The Position

The Leasing Consultant, also referred to as an Experience Team Member (ETM), supports Scion’s student-living communities by delivering an exceptional customer experience and building strong community partnerships. The role combines marketing, relationship building, administration, and customer service in a fast-paced, agile collegiate environment. It requires strong interpersonal and problem-solving skills and a strong work ethic. The position is based at the assigned property and includes daytime business hours and an after-hours on-call rotation.

Requirements

Customer-centric mindset.
Agility and flexibility in a frequently changing environment.
Strong communication and interpersonal skills when working with a diverse population.
Reliability and self-discipline.
Availability to work during summer, holidays, and Turn periods.
Eligibility to work in the United States; visa sponsorship is not available.

Responsibilities

Prioritize customer interactions and communication, and provide tours of the community and its amenities.
Share feedback with management about sales barriers and customer objections.
Carry out sales and engagement initiatives as directed by management.
Recommend local marketing opportunities and messaging.
Assist with social media and communication across platforms to engage customers.
Help plan, promote, and execute customer-experience and engagement initiatives and other marketing opportunities.
Represent the community positively and professionally in and outside the office.
Maintain knowledge of the community, local market, and policies.
Log, file, and retrieve customer packages.
Assist with housekeeping and opening, closing, and maintaining the office, clubhouse, grounds, and amenities.
Schedule and follow up on maintenance requests to support timely resolutions.
Maintain office organization and cleanliness.
Assist with after-hours lockout duties as required.