Leasing Consultant - Savannah, GA

RangeWater•Savannah, GA

10d

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position involves conducting prospect tours and showings, processing applications and screenings, preparing leases and move-in packages, marketing the property, supporting lease enforcement and renewal programs, responding to resident and owner concerns, and maintaining the safety, cleanliness, and presentation of the property. The role works 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend work is required when scheduled.

Requirements

High school diploma or GED equivalent.
Current valid driver's license.
Ability to work weekends when scheduled.
Ability to perform essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittently sit and perform keyboard work.
Ability to work in an office environment with frequent exposure to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape.
Ability to make routine local trips for business-related errands, including meetings and training.

Nice To Haves

Experience in property management, sales, marketing, or customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities to achieve property revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, conducting credit and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities to create traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans and programs.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and resident satisfaction.
Execute activities supporting the lease renewal program in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, solve problems, and document or convey requests to appropriate individuals.
Support the property's safety, cleanliness, and general appearance; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure the property and show units meet company standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow property policies on concessions, specials, and other occupancy programs.