Leasing Consultant - Savannah, GA

RangeWater Real Estate•Savannah, GA

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position performs sales and leasing activities, including greeting and qualifying prospects, conducting property tours, processing applications and screening checks, preparing lease and move-in documents, and supporting smooth move-ins. It also carries out marketing and outreach initiatives, monitors market conditions, supports lease enforcement, follows up with prospects and residents, resolves concerns, and helps maintain the property's safety, cleanliness, and appearance. The role completes administrative and financial reports and other assigned duties. The schedule is 40 hours in a regular work week. Site operating hours may vary; typical hours are Monday through Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend work is required when scheduled. The position works in an office and is also frequently exposed to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Valid current driver's license.
Ability to work weekends when scheduled.
Ability to perform essential job functions without accompaniment.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities to achieve property revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and supporting lease signings and move-ins.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Support lease enforcement processes, including inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Carry out lease renewal activities in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner questions and concerns, resolve problems, and document or route requests to the appropriate individuals.
Help maintain property safety, cleanliness, and appearance; report equipment malfunctions and injuries or accidents; and inspect the property and show units daily to meet show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow established policies on concessions, specials, and other occupancy programs.