Leasing Consultant - Anchor at Gulf Harbors
About The Position
Dominium is seeking a Leasing Consultant for Anchor at Gulf Harbors, a 388-unit apartment community in New Port Richey, Florida. The role combines customer service and sales, focusing on leasing apartments and engaging with prospective residents by phone, email, text, online, and in person. The Leasing Consultant presents properties, builds rapport, conducts tours, follows company sales standards, and follows up with prospects. The role requires compliance with Fair Housing guidelines, a professional appearance, accurate documentation of interactions in Yardi property management software, and assistance with application completion according to company policies. The Leasing Consultant also helps promote occupancy through marketing activities and supports community events and resident retention.
Requirements
- High school education or equivalent.
- Effective verbal and written communication skills, including the ability to communicate in English orally and in writing.
- Well-developed people skills and the ability to interact with a variety of personalities and situations in a friendly, outgoing, and professional manner.
- Basic math skills for calculating rent payments, deposits, application fees, pet fees, and interest.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Reasoning ability and the ability to focus on established goals and sales requirements.
- Ability to work evenings and weekends, including seven days a week as needed.
Nice To Haves
- Sales and/or other customer service experience; hospitality, restaurant, and retail experience may translate well.
- A valid driver’s license may be required.
Responsibilities
- Greet and assist prospective residents by phone, email, text, and in person; build rapport and provide property tours.
- Present available units and close leases following company standards.
- Conduct timely follow-up with prospects who do not lease immediately.
- Inspect and prepare homes scheduled for tours daily, and walk the tour path to ensure it is clean and presentable.
- Maintain familiarity with property features and local schools, hospitals, banks, shopping, transportation, and amenities, and communicate this information to prospects.
- Adhere to Fair Housing laws and complete Guest Cards for every interaction; accurately enter data in Yardi PMS software.
- Guide customers through application completion and collect documentation required for affordable housing eligibility.
- Participate in off-site marketing activities and traffic-generating initiatives to support occupancy goals.
- Support community events and resident retention efforts.
- Complete projects assigned by the supervisor.
Benefits
- Competitive salary
- Incentive bonus program
- Training and development programs
- Career growth opportunities
- Community volunteer and outreach programs
- Basic Life and AD&D insurance
- Employee, spouse, and child supplemental Life and AD&D insurance
- Short- and long-term disability insurance
- Medical coverage
- Dental coverage
- Vision coverage
- Optional Health Savings Accounts
- Medical and Dependent Care Flexible Spending Accounts
- Voluntary benefits, including Accident, Critical Illness, and Whole Life coverage
- Employee Assistance Program
- 401(K) plan
- Health and Financial Wellness Programs
- Paid Time Off
- Paid Holidays and Floating Holidays
- Paid Parental Leave
- Education Reimbursement
- Employee Recognition
- Dominium Employee Emergency Fund
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
