Leasing Consultant - Anchor at Gulf Harbors

Dominium•New Port Richey, FL

8d•Onsite

About The Position

Dominium is seeking a Leasing Consultant for Anchor at Gulf Harbors, a 388-unit apartment community in New Port Richey, Florida. This customer service and sales role focuses on leasing apartments and engaging with prospective residents by phone, email, text, online, and in person. The Leasing Consultant presents properties, builds rapport, conducts tours according to company standards, follows up with prospects, and assists customers with applications under company policies. The role requires compliance with Fair Housing guidelines, a professional appearance, documenting interactions in Yardi property management software, and helping applicants submit documents needed to determine affordable housing eligibility. The Leasing Consultant also supports marketing and occupancy efforts, resident retention, community events, and other projects assigned by a supervisor.

Requirements

High school education or equivalent.
Effective verbal and written communication skills, including the ability to communicate in English orally and in writing.
Strong interpersonal skills and the ability to work with varied personalities and situations in a friendly, outgoing, and professional manner.
Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, and similar amounts.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Reasoning ability and the ability to focus on established goals and sales requirements.
Ability to work evenings and weekends, including seven days a week as needed.

Nice To Haves

Sales and/or other customer service experience; hospitality, restaurant, and retail experience may translate well.
A valid driver's license may be required.

Responsibilities

Greet and assist prospective residents by phone, email, text, and in person; build rapport and provide property tours.
Present available units, close leases according to company standards, and follow up promptly with prospects who do not lease immediately.
Inspect and prepare homes scheduled for tours daily, and ensure the tour path is clean and presentable.
Maintain and communicate knowledge of property features, local schools, hospitals, banks, shopping, transportation, and amenities.
Follow Fair Housing laws, complete a Guest Card for every interaction, and accurately enter data in Yardi PMS software.
Guide customers through application completion and collect required documentation for affordable housing eligibility.
Participate in off-site marketing and traffic-generating initiatives to support occupancy goals.
Support community events and resident retention efforts, and complete projects assigned by the supervisor.