Leasing Consultant - The Landing at Anchor Park

RangeWater•Port Wentworth, GA

1d•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction during the lease term, and secures lease renewals. The position works a 40-hour regular work week. Typical site hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m., although schedules and hours may vary by state and location. Weekend availability is required when scheduled. The role works in an office environment with frequent exposure to outdoor elements, which may include unpleasant or hazardous temperatures, weather, odors, or landscape conditions. Routine local travel may be required for business errands, meetings, and training. The employee must be able to perform essential job functions unaccompanied, subject to reasonable accommodation.

Requirements

High school diploma or GED equivalent.
A current, valid driver's license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work scheduled weekends and perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittent sitting and keyboard work.
Ability to work in an office and frequently be exposed to outdoor elements that may be unpleasant or hazardous.

Nice To Haves

Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Perform in-person sales and leasing activities to meet property revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit screenings and criminal background checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
Design and carry out offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific marketing plans and special programs.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
Carry out lease-enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action as outlined in the lease agreement.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease-renewal program in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns; resolve problems or document and convey requests to appropriate individuals.
Support the safety, cleanliness, and general appearance of the property, and report equipment malfunctions and employee, visitor, or resident injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure the property and show units meet company show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow property policies on concessions, specials, and other occupancy programs.