Leasing Consultant - The Landing at Anchor Park

RangeWater Real Estate•Port Wentworth, GA

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role covers activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position also performs sales, marketing, administrative, and reporting duties; monitors market conditions; supports lease enforcement; responds to resident and prospect concerns; and helps maintain the property's safety, cleanliness, and presentation. The position is scheduled for 40 hours in a regular work week. Site operating hours may vary by location; typical hours are Monday–Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend work is required when scheduled. The role works in an office environment with frequent exposure to outdoor elements that may include unpleasant or hazardous temperatures, weather, odors, or landscaping. Routine local travel may be needed for business errands, meetings, and training.

Requirements

High school diploma or GED equivalent.
Current valid driver's license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work weekends when scheduled and perform essential job functions without accompaniment.
Ability to work in a stressful environment and work peacefully with co-workers and residents.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Conduct in-person sales and leasing activities to meet property revenue and occupancy goals, including greeting and qualifying prospects, touring the property and apartments, processing applications, conducting credit and criminal background checks, preparing lease and move-in packages, and facilitating move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
Design and execute offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, social media, and other property-specific plans and programs.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
Support lease enforcement, including apartment inspections, evictions, collections, notifications, and other processes specified in the lease agreement, and take appropriate action.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Execute lease renewal activities in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions; resolve problems or document and convey requests to the appropriate people.
Maintain the property's safety, cleanliness, and general appearance; report equipment malfunctions and employee, visitor, or resident injuries and accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure show quality meets company standards.
Resolve customer complaints and issues.
Monitor current market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies regarding concessions, specials, and other occupancy programs.