Leasing Consultant-Kennedy's Landing

29th Street•Cincinnati, OH

5d•$16 - $18

About The Position

The Leasing Consultant assists Community Managers with leasing, occupancy, resident management, and marketing efforts at multifamily properties. The role serves as a first point of contact for prospects and residents and supports day-to-day property operations, leasing processes, resident communications, and community events. The Leasing Consultant conducts tours, processes applications and leases, supports move-ins and move-outs, and helps maintain property readiness and presentation. The position also contributes to marketing by researching competing properties and local market conditions, advertising vacancies through approved channels, and supporting resident retention and incentive programs. All work must follow company policies and applicable housing and other laws.

Requirements

Superior organization and communication skills.
Ability to provide courteous and professional service to residents, property managers, and supervisors.
Ability to maintain courteous and professional relations with vendors and other service providers.
Honesty in time reporting and reliability.
Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
A valid driver's license may be required.
At least one year of experience is preferred.

Nice To Haves

At least one year of experience.

Responsibilities

Assist the Community Manager with entering and closing work orders.
Serve as the first point of contact for prospects and residents.
Check vacant units for readiness for tours and maintain the model unit and the path to it.
Work toward a collected occupancy rate of 95% or higher and seek to renew all resident leases at or near market rent before expiration.
Use the budgeted rent schedule or prices approved by the Management Company.
Show available units, accept applications, and complete the lease process for current and future vacancies.
Ensure applications are accurate and processed according to applicable guidelines; submit completed applications and leases promptly with the required deposits.
Ensure leases are signed and payments are made before issuing property keys and access codes.
Complete move-in and move-out checklists with residents; conduct unit inspections, ensure clean move-ins, and provide move-in gifts when appropriate.
Deliver completed leases to the Management Company within 24 hours of resident move-in.
Complete vacate settlement statements and return them and lease copies to the office within one week.
Complete and submit weekly activity summaries and time logs as required.
Maintain confidentiality regarding the property, ownership, and residents.
Conduct business in accordance with company policies and procedures and applicable Fair Housing, ADA, Fair Credit Reporting Act, and other federal, state, and local laws.
Study the surrounding market and identify trends and opportunities relating to utilities, parking, value-added services, and community needs.
Survey neighboring properties, focusing on amenities, rents, concessions, and curb appeal.
Conduct open houses and participate in special events as requested by Corporate Managers.
Distribute resident communications, such as newsletters and notices, when requested.
Design and recommend resident retention and incentive programs and implement them after approval.
Post vacant apartments on Craigslist and other approved marketing venues.
Assist with coordinating resident appreciation events.